1. Introduction

This Privacy Policy outlines how the Fashion ZO mobile application and website (https://fashionzo.in/) (collectively referred to as the "Platform") collect, use, and protect your personal information.

2. Information We Collect

Personal Information: We may collect your name, email address, phone number, delivery address, and payment details.

Usage Data: Includes data about your interactions with the Platform, such as pages visited and features used.

3. How We Use Your Information

To Provide Services: Fulfill orders, process payments, manage deliveries, and enable customer support.

To Improve Services: Analyze user data to enhance functionality and performance.

To Communicate: Send order updates, promotional notifications, and service-related messages.

To Comply with Legal Requirements: Meet regulatory and compliance obligations.

4.Sharing Your Information

Service Providers: Shared with trusted partners to support operations.

Legal Obligations: Disclosed if required by applicable laws or legal processes.

Business Transfers: May be transferred in the event of mergers or acquisitions.

5. Data Security

5.1 You are responsible for the accuracy of the personal data you provide.

5.2 You must maintain the confidentiality of your account. Notify us immediately in case of unauthorized access.

5.3 While we follow best practices to safeguard your data, no system is completely secure.

6. Payment Information

6.1 Fashion ZO is not liable for unauthorized use of your payment details.

6.2 We are not responsible for failed transactions due to:

  • Insufficient funds
  • Incorrect details
  • Expired cards
  • Network or service outages

7. Product Pricing

7.1 Charges (including delivery fees) are displayed at checkout.

7.2 Prices may vary due to region, promotions, or availability and are listed in INR inclusive of all taxes. Discrepancies should be reported for correction.

8. Delivery, Fees & Timelines

8.1 Orders are delivered to the address you provide. Incorrect addresses may delay or prevent delivery.

8.2 If delivery is left unattended upon your request, Fashion ZO is not liable for loss or damage.

For any support or policy-related inquiries, please reach out to:

Email: fashionzo.in9@gmail.com

+91 79899 47405